Which activity supports cross-functional problem solving and knowledge sharing in a digital organization?

• A. Business judgement
• B. Collaboration
• C. Compliance
• D. Acquisition

Answer: (B)

Collaboration enables people from different functions to work together and share knowledge to address complex problems. In a digital organization, issues often cut across IT, operations, marketing, and data analytics, so bringing diverse skills and perspectives together speeds up problem solving and spreads learning across the whole organization. It aligns goals, facilitates the transfer of both tacit and explicit knowledge, and leverages shared tools and processes to break down silos. Business judgement focuses on making decisions under uncertainty, but doesn’t inherently drive cross-functional teamwork or knowledge sharing. Compliance centers on adherence to rules and controls, not on collaborative problem solving. Acquisition is about obtaining assets or entities, not ongoing collaboration.